How do I login to attend the event platform?
All attendees should have received an email invitation including a personalized link to access their account. Click on the link in your email, which will take you directly to the event platform where you can set up your profile, check out the event schedule and start engaging in conversation with other attendees. We highly recommend that all attendees bookmark ppc2021.pathable.co for easier access to the platform and use Google Chrome as your browser for the best viewing experience.
If you’re trying to access your account using that link that was sent to you via email, that is a one-time use link. The link serves as a “refresh my account” link so clicking it multiple times may give you an error message.
How do I join the event site each day?
We recommend using Google Chrome as your browser to access the meeting as it offers the best experience. We also recommend bookmarking the page: ppc2021.pathable.co as this is the link you will click to access the platform each day.
How do I edit my profile?
Hover your cursor over your name in the top-right corner of your screen. A drop-down menu will appear and you can click on the first item “edit my profile.” This will take you to a page where you can easily upload a profile picture, update your personal information such as your name and title and change your password for logging into the event. We also recommend adding “tags” to describe yourself so that other attendees can more easily find you and connect with you during the meeting. For example, if you are a marketing manager focused on sustainable technology, you may want to add tags such as “marketing,” “sales” and “sustainability.”
Where can I view the event schedule?
In the top right-hand corner of your screen, hover over the “schedule” and click “agenda.” This will take you to the full list of events happening over the course of the meeting. If there are specific sessions you want to be able to find more easily during the event, click on the + button at the top right-hand corner of the event card on your screen to add a specific event to “my agenda.” You can view “my agenda” from the schedule drop-down in the same way that you found the full meeting schedule. Adding to “my agenda” simply means that you can more easily click and join those sessions that are most interesting to you. You can always join a session from the general “agenda” screen.
I can’t attend a session due to scheduling conflicts. Will I still be able to watch the presentation afterwards?
Yes! All our sessions will be recorded and available on-demand following the session. Please feel free to go back and watch all our sessions at your convenience by clicking on “schedule” and “agenda.” When clicking play, please make sure the volume within the video is turned on.
How can I join a live session?
In the top right-hand corner of your screen, hover over the “schedule” and click “agenda.” This will take you to the full list of events happening over the course of the meeting. You can join a live session by clicking on the Title of the event card you would like to join. On the next screen, you will see a green button titled “join live meeting,” which you will select to view the video stream. If a session is not yet live, you will see a countdown. During a live session, the video will be embedded on your web page and you can also engage in the chat and any polls listed live.
I am viewing a live session, but I cannot hear anyone. What do I do?
Once you enter a live session and see the video, the website audio will default to mute. You must click “Join audio” on the left bottom corner of the video to connect your computer speakers. If this does not work, make sure that your computer audio settings are configured correctly. If you are using headphones, check your computer settings to ensure the audio output is set to “headphones” and that your speakers are on a high enough volume.
If you have checked your audio settings and still cannot hear the content, you can view the session in a Zoom pop-out window by clicking the “view in Zoom” banner on your screen just under the video. This will open the session in a larger video window that is no longer embedded in the web page and should fix any remaining audio issues.
How do I connect with other attendees?
Hover over the “people” drop-down and select the type of attendee you wish to connect with – either a speaker or attendee. Once you click on your preferred option, a list will appear of everyone in alphabetical order by last name. You can scroll through or use the “search” bar at the top right of your screen to search by name, company, title, tags, or ribbons. Once you find the person you are looking for, click on their name to open their profile. From their profile, you can add them to your “want to meet list” if you would like to connect with them at a later time, click “schedule meeting” to schedule a meeting with them or click “send message” to start a private conversation.
You can also engage with all attendees in the public forum by clicking hovering over “conversations and clicking “public forum.” From here, you can click “new conversation” to start a new public forum chat, as well as view, like, and engage with other attendees’ posts through replies. All chats posted in the exhibitor booths will also appear here for you to engage.
How can I schedule a private meeting?
You can schedule a meeting with someone by hovering over “schedule” at the top of your screen and selecting “schedule a meeting” from the drop-down menu. This will take you to a page where you can add people to the request using the “plus” button and submit a meeting request without going through the “people” tab to search attendees or speakers. That person’s “agenda” will appear on your screen for scheduling. Those days/times highlighted in green are open to networking. Follow the prompts to send the meeting request and the recipient will receive an email to confirm. Once confirmed, the meeting will show on your “my agenda” from the “schedule” drop-down menu with a green tick box next to their profile photo.
When you click on the meeting name, you will see a countdown, chat and ability to share files within the meeting. There will be a “join now” button when your meeting goes live for your scheduled date/time. You will also have the option to “add to calendar” if you would like your private meetings to show on your separate work calendar in addition to “my agenda” within the event platform.
How can I review messages I have received?
You can send and receive messages to other attendees, speakers and exhibitors during and post-event. Any message you send through the platform will also appear in the email inbox of the recipient. To send a message, there are two ways. One, you can schedule over the “conversations” tab and click “inbox.” This will take you to a page that will show all of your private messages. Click on the “new conversation” button at the top right-hand corner of the screen and add the person or persons that you would like to message. Type your message and click send. You can also send a message to another attendee or to a speaker from their profile card, which can be found by clicking on “people” to take you to the search page of either speakers or attendees. Once you click on a person’s name on their profile card, you will see an option to “send message.” From the search page, you can also view engagement options by clicking on the three-dot ellipse in the top right-hand corner of their card for quicker messaging.
How can I visit the Virtual Exhibit Hall and engage with exhibitors?
You can visit an exhibitor’s booth at any time starting from the launch party on March 18th during the event and beyond. Booths are live and active for browsing at any time. You can view our exhibitors’ booths by clicking on “exhibitors” and browsing the list. All exhibitors are listed alphabetically. Click on a company logo to view booth materials, engage in the chat, download files or schedule a meeting with exhibitor staff.
You can also visit the exhibit hall during exhibit hours to engage LIVE in one-on-one meetings with exhibitor staff. When you visit the exhibit hall during exhibit hours, you will see an option to “talk now” with an exhibitor. Clicking this option will open a private Zoom room for you and the exhibitor to connect. Exhibit Hall hours for live engagement are every day from 10 a.m. – 11 a.m. ET and for 30 minutes after the close of each day. You can also visit exhibitors live during our Denver Launch party on March 18th from 2 p.m. – 3 p.m. and 30 minutes after close.
I need more help! Who can I reach out to?
If your questions have not been answered above, please reach out to a member of the PPC Membership team via the PPC Registration Booth. Click on “exhibitors” and “PPC Registration Desk” to engage with our team. You can also call us at 413-686-9191.
For technical issues during the event, please click on “help desk” at the top right-hand corner of your screen to be connected to a member of our virtual event support staff.